Beeswax Melts

Shipping Policy Thank you for visiting and shopping with Amore Pastel Creations. At this time we only offer domestic shipping within the US. Shipment processing time All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm CT through Sunday, or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone. Shipping rates and delivery estimates Shipping charges for your order will be displayed at checkout. Shipment Confirmation and Order Tracking You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours. Customs, Duties, and Taxes We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs). Damages/ Lost Mail We are not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim. We do our best to ensure products are safely packed to avoid damages. Incorrect Shipping Addresses and Refused Delivery We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded. We will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.