This adorable penguin ornament is customized with your name, making it a unique addition to your holiday decor. Or, give one to someone else and see their face light up when they see their name on it!
faux leather cording and bead colors will vary based on availability
design is permanent and won’t peel
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Shipping Policy
I ship either USPS Priority Mail or USPS First class mail within the US. I always get tracking numbers (except international orders.) (I also have a overnight option available.) It usually takes 2-5 business days after I have shipped for your item to arrive (prior to the current health crisis).
I am NOT responsible for delays once the USPS accepts your package. Please purchase the Route shipping insurance to cover the cost of all lost, stolen, or broken items. Once you purchase the added insurance, you will receive a confirmation email from Route that your purchase is protected and gives you a link to file a claim should that be necessary.
If for whatever reason the order does not reach you, the product gets damaged before arriving, or gets stolen from your porch, you can claim a refund from Route.
If you need an item before 2-3 weeks, please contact me to discuss other shipping options PRIOR to ordering. I have a rush option you can add to your cart. (THIS ONLY RUSHES PROCESSING TIME, NOT SHIPPING.)
Refund Policy
ALL sales are final! NO refunds, exchanges, or store credit given. Please be specific about sizes, personalization, fabric, font, and color requests if you are placing a custom order. If you are unsure of your options, contact me. If a specific font is not requested I will typically use a font that coordinates with the design purchased.
Cancellation / Return / Exchange Policy
ALL sales are final! NO refunds, exchanges, or store credit given. Please be specific about sizes, personalization, fabric, font, and color requests if you are placing a custom order. If you are unsure of your options, contact me. If a specific font is not requested I will typically use a font that coordinates with the design purchased.
I take great care with each item to ensure accuracy, however, if a mistake has been made on my part please contact me immediately so I can work with you to correct the issue.
Any item that has had a mistake made on my part MUST be returned to me within 3 DAYS, in its original condition and not used. I also must be contacted within 24 hours upon receipt that there is an issue.
To find the return policy for items fulfilled by Printful, click here.
Most items take 2-3 weeks to make as they are handcrafted. Refunds are not given for failure to plan accordingly. I have a rush charge available if you need your item before the 2-3 week turnaround.
Once payment is made, no cancellations are allowed.
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